Privacy Policy

• Contact and quote forms: full name, company / organization, business email, phone, request type, product group of interest and your message. For form submissions, the submission date, the page it was sent from, IP address and browser information are also recorded for security and abuse prevention.
• Technical support form: in addition to the contact information above, product / model, serial number, support topic, urgency and problem description.
• E-newsletter: your email address and consent date.
• Quote list and product comparison: the products you add to the list (via session cookies).
• Technical data: server and security logs for site security and continuity (IP address, date-time, requested page, browser information).
• Cookies: for details, see the Cookie Policy.

• To respond to your requests for quotes, product information, project consulting and partnership,
• To carry out technical support, installation, fault and warranty / RMA processes,
• To send e-newsletters, product announcements and campaign messages if you give consent,
• To ensure site security and prevent abuse and unauthorized access,
• To improve our site by statistically measuring site usage if you give consent,
• To fulfill our legal obligations and respond to requests from authorized institutions.

Your personal data may be shared with the following parties only to the extent necessary and limited to the purposes above:

• Suppliers from whom we receive hosting, email delivery and information technology services,
• Manufacturers and authorized service providers of the products we distribute, if the nature of your request requires it (e.g., warranty / RMA service process),
• Authorized public institutions and organizations and judicial authorities within the scope of our legal obligations.

Sharing is carried out in accordance with Articles 8 and 9 of Law No. 6698. We never sell or rent your personal data under any circumstances.

We retain your personal data for the period required by the purpose for which it is processed and for the statute of limitations / retention periods stipulated in the relevant legislation. Data processed for the e-newsletter is retained until you withdraw your consent. When the period expires or the reason for processing ceases to exist, your data is deleted, destroyed or anonymized in accordance with the Regulation on the Deletion, Destruction or Anonymization of Personal Data.

Data transmission between you and our site is encrypted with SSL/TLS (HTTPS). Access to form data is limited to authorized personnel only; our software infrastructure is regularly updated and backed up. For details on our approach to information security, please review our Information Security Policy.

Pursuant to Law No. 6563 on the Regulation of Electronic Commerce, we send you e-newsletters and campaign messages only if you have given prior consent. You can exercise your right to opt out free of charge at any time via the link in each message, by writing to info@noyatech.com or through the Message Management System (İYS). Details: Commercial Electronic Message and Explicit Consent Text.

Our site may contain links to third-party platforms such as LinkedIn, YouTube, Instagram and X. Our Company is not responsible for the privacy practices of these platforms; we recommend reviewing the privacy policies of the relevant platforms.

This policy may be updated depending on changes in legislation or on our site; the current version is always published on this page. Our site is not intended for persons under 18. For your questions and applications under KVKK, you can reach us at info@noyatech.com.